Equal Opportunity and Disability Accommodations Resources

This webpage is under construction. If you are experiencing difficulties locating a document or resource, please contact OWDEOComplianceTeam@dhewd.mo.gov

Equal Opportunity Posters (Multiple Languages)

Title	Form number	Date posted Sort ascending
Ukrainian Equal Opportunity is the Law (DWD-102-Ukrainian) (190.94 KB)	DWD-102-Ukrainian	05/27/2022
French-Creole Equal Opportunity is the Law (DWD-102-FC) (250.03 KB)	DWD-102-FC	10/25/2019
English Equal Opportunity is the Law (DWD-102) (151.31 KB)	DWD-102	10/25/2019
Russian Equal Opportunity is the Law (DWD-102-R) (203.47 KB)	DWD-102-R	10/25/2019
Arabic Equal Opportunity is the Law (DWD-102-A) (5.47 MB)	DWD-102-A	10/25/2019
Korean Equal Opportunity is the Law (DWD-102-K) (239.19 KB)	DWD-102-K	10/25/2019
Spanish Equal Opportunity is the Law (DWD-102-S) (170.1 KB)	DWD-102-S	10/25/2019
Tagalog Equal Opportunity is the Law (DWD-102-T) (184.92 KB)	DWD-102-T	10/25/2019
French Equal Opportunity is the Law (DWD-102-F) (253.18 KB)	DWD-102-F	10/25/2019
Vietnamese Equal Opportunity is the Law (DWD-102-V) (193.95 KB)	DWD-102-V	10/25/2019
Portuguese Equal Opportunity is the Law (DWD-102-P) (188.09 KB)	DWD-102-P	10/25/2019
German Equal Opportunity is the Law (DWD-102-G) (178.48 KB)	DWD-102-G	10/25/2019
Traditional Chinese Equal Opportunity is the Law (DWD-102-TC) (299.01 KB)	DWD-102-TC	10/25/2019

Job Center Resources (multiple languages)

Title	Location	Date posted Sort ascending
Missouri Job Center: ADA Equipment & Software Updates, Signage & Alternative Notices (3.83 MB)		06/07/2024
(Haitain Creole) Sick with Covid-19 Fact Sheet (496.61 KB)		05/05/2021
(English) Sick with Covid-19 Fact Sheet (1.59 MB)		05/05/2021
(Swahili) Sick with Covid-19 Fact Sheet (497.08 KB)		05/05/2021
(Farsi) Sick with Covid-19 Fact Sheet (528.34 KB)		05/05/2021
(Russian) Sick with Covid-19 Fact Sheet (510.98 KB)		05/05/2021
(Spanish) Sick with Covid-19 Fact Sheet (822.06 KB)		05/05/2021
(Vietnamese) Sick with Covid-19 Fact Sheet (566.51 KB)		05/05/2021
(Arabic) Sick with Covid-19 Fact Sheet (531.06 KB)		05/05/2021
(Somali) Sick with Covid-19 Fact Sheet (497.4 KB)		05/05/2021
(Chinese) Sick with Covid-19 Fact Sheet (629.02 KB)		05/05/2021

Equal Opportunity Documents

Title	Description	Form number	Date posted Sort ascending
WIOA General Complaint Form (139.04 KB)		DWD-104	05/20/2024
WIOA General Complaint Form (Spanish) (44.83 KB)		DWD-104-S	05/20/2024
Employer Service / Employment-Law Related Complaint Log (569.74 KB)			04/02/2024
Title VI Fact Sheet - Protecting Individuals from Discrimination Based on Actual or Perceived Religion Shared Ancestry or Ethnic Characteristics (236.6 KB)			10/12/2023
EO Statewide Quarterly WIOA Discrimination Complaint Log (DWD-PO-525) (474.79 KB)		DWD-PO-525	07/14/2023
EO Local Region Quarterly WIOA Discrimination Complaint Log (DWD-PO-526) (469.89 KB)		DWD-PO-526	07/14/2023
EO Statewide Quarterly WIOA Program Complaint & Grievance Log (DWD-PO-524) (499.35 KB)		DWD-PO-524	07/14/2023
EO Local Region Quarterly WIOA Program Complaint & Grievance Log (DWD-PO-527) (465.46 KB)		DWD-PO-527	07/14/2023
Missouri Non-Discrimination Plan (2023) (2.54 MB)		NDP-2023	01/25/2023
DOLIR EO Complaint Form 4519-AI (244.91 KB)		4519-AI	01/24/2023
DOLIR EO Log 2023 (115.61 KB)			01/24/2023
Equal Opportunity and WIOA Program Complaint and Grievance Notice (Ukrainian) (264.83 KB)		DWD-EO-15 Ukrainian	05/27/2022
Equal Opportunity and WIOA Program Complaint and Grievance Notice (Russian) (402.33 KB)		DWD-EO-15 Russian	05/27/2022
Equal Opportunity and WIOA Program Complaint and Grievance Notice (Pashto) (575.14 KB)		DWD-EO-15 Pashto	03/07/2022
Equal Opportunity and WIOA Program Complaint and Grievance Notice (Farsii) (282.54 KB)		DWD-EO-15 Farsi	03/02/2022
Equal Opportunity and WIOA Program Complaint and Grievance Notice (Dari) (437.72 KB)		DWD-EO-15 Dari	03/02/2022
Non-Discrimination Plan, 2021 (842.62 KB)			02/28/2022
Equal Employment Opportunity (EEO) - Grievances (174.96 KB)	Missouri Department of Labor and Industrial Relations Administrative Policy Manual	B07-22100	06/16/2021
Equal Employment Opportunity (EEO) – Workplace Harassment (202.1 KB)	Missouri Department of Labor and Industrial Relations Administrative Policy Manual	B07-22400	06/16/2021
OWD Complaint Log Flow Chart (372.39 KB)			04/24/2020
Share the Air poster (183.12 KB)	"We Share the Air, Please Be SCENT-sitive"		04/17/2020
Equal Opportunity and WIOA Program Complaint and Grievance Notice (507.35 KB)		DWD-EO-15	10/28/2019
Equal Opportunity and WIOA Program Complaint and Grievance Notice (Spanish) (272.48 KB)		DWD-EO-15 Spanish	10/28/2019
Program Activities Data Analysis Report, PY2014 (8.86 MB)			12/28/2018
Program Activities Data Analysis Report, PY2015 (8.86 MB)			12/28/2018
NONCOMPLIANCE with Section 188 of WIOA CORRECTIVE ACTION AND SANCTION GUIDANCE/TOOL (84.97 KB)			12/12/2018
File Advisory: Unemployment Insurance Program Letter No. 11-14	EMPLOYMENT AND TRAINING ADMINISTRATION ADVISORY SYSTEM - U.S. DEPARTMENT OF LABOR	No. 11-14	12/04/2018
File U.S. DOLETA Complaint/Referral Record	U.S. DOLETA Complaint/Referral Record	ETA 8429	11/05/2018
Discrimination Complaint Information Form in Spanish (342.32 KB)		DWD-101-S	10/17/2018
Discrimination Complaint Information Form (374.7 KB)		DWD-101	10/09/2018
AES Employment Service Complaint System Log (Legal) (627.96 KB)	PDF log for cataloging complaints and submitting to State Monitor Advocates on a quarterly basis.	DWD-PO-24	08/03/2018
Equal Employment Opportunity (EEO) - Code of Conduct (168.34 KB)	Missouri Department of Labor and Industrial Relations Administrative Policy Manual	B07-28500	01/16/2015
Equal Employment Opportunity (EEO) (135.4 KB)	Missouri Department of Labor and Industrial Relations Administrative Policy Manual	B07-22000	12/22/2014
Equal Employment Opportunity (EEO) - Reasonable Accommodation for Disabilities (32.1 KB)	Missouri Department of Labor and Industrial Relations Administrative Policy Manual	B07-22200	06/02/2011
Equal Employment Opportunity (EEO) – Workforce Diversity Plan (113.77 KB)	Missouri Department of Labor and Industrial Relations Administrative Policy Manual	B07-22300	01/06/2009

Nondiscrimination Plan

Title	Description	Date posted Sort ascending
OWD Contract Template (1.83 MB)		07/24/2024

Language Interpreting & Written Translation

Title	Description	Date posted Sort ascending
Language Link - Your right to an Interpreter (8.5" x 11") (938.13 KB)	"Your Right to an Interpreter" in your language.	05/13/2022
Sign Language Interpreter Desk Aid & Checklist (408.48 KB)	Anytime a customer requests a Sign Language Interpreter, use these instructions to access the contract for Job Centers.	01/21/2020
Your Right to an Interpreter poster (16" x 20") (1.25 MB)	Each Job Center is provided one copy--feel free to have more made.	11/13/2019
Babel Notice Samples (235.45 KB)		10/25/2018
Language Link - How to Use Interactive Voice Response (432.12 KB)	Steps to initiate and FAQ's for using getting connected with an interpreter.	01/14/2016
Language Link - Tips and Advice (130.56 KB)	How to work with a telephone interpreter.	01/14/2016
Language Link - Point to your language (514.87 KB)	Chart you can use to determine language spoken.	01/14/2016

EO Monitoring Tool/Guidance and Resources

Title	Description	Date posted Sort ascending
EO Monitoring TA Booklet & Resource Guide (4.11 MB)	EO Unit Equal Opportunity Monitoring Guidance Tool/ Technical Assistance Bookle	06/07/2024
Eligible Training Providers Quarterly WIOA Discrimination Complaint Log (464.46 KB)		07/14/2023
File EO Data Collection - ETPL Monitoring Tool (217.11 KB)		04/20/2023
ETPL Monitoring Letter (459.18 KB)		04/20/2023
WIOA Program Complaints and Grievance Guidance (768.64 KB)		11/22/2019
DWD EO Unit Discrimination Sample Letters (116.27 KB)		12/11/2018
EO Unit Affirmative Outreach Plan Guidance Tool (181.11 KB)	Fillable PDF Outreach Guidance Form	10/05/2018