Equal Opportunity & Disability Services

Equal Opportunity and the Law

It is against the law for a recipient of Federal financial assistance to discriminate on the following bases:

  • Against any individual in the United States, on the basis of race, color, religion, sex, (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin, age, disability, political affiliation or belief; and
  • Against any beneficiary of programs financially assisted under Title I - of the Workforce Innovation and Opportunity Act (WIOA), on the basis of the beneficiary's citizenship/status as a lawfully admitted immigrant authorized to work in the United States or his or her participation in any WIOA Title I - financially assisted program or activity.

The Federal financial recipient providing services must not discriminate against customers in any of the following areas:

  • Deciding who will be admitted, or have access, to any WIOA Title I - financially assisted program or activity;
  • Providing opportunities in, or treating any person with regard to, such a program or activity; or
  • Making employment decisions in the administration of, or in connection with, such a program or activity.

What to Do If You Believe You Have Experienced Discrimination

If you think you have been subjected to discrimination under a WIOA Title I - financially assisted program or activity, you must file a complaint within 180 days from the date of the alleged violation with either the:

  • Recipient's LWIA EO Officer 
  • State WIOA EO Officer, or
  • Civil Rights Center (CRC)

To file a complaint, download the Discrimination Complaint Form (in English or Spanish) in the Related Resources section at the bottom of the page.  Once complete, either present the form to staff at a local Missouri Job Center, one of its affiliates, or mail it directly to the local or state EO Officer using the contact information below.

  • If you file a complaint at the State or local workforce area, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner) before filing with the CRC at the above address.
  • If the State or local workforce area does not send a written Notice of Final Action within 90 days of the day on which the complaint was filed, you do not have to wait for the recipient to issue that Notice before filing a complaint with CRC. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your original complaint with the recipient).
  • If you receive a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date you received the Notice of Final Action.


Missouri Nondiscrimination and Equal Opportunity Quarterly Meetings

February 6 & 7, 2018
421 East Dunklin St., Jefferson City, MO 

May, 2018
Pre-MAWD Conference

August 7 & 8, 2018
421 East Dunklin St., Jefferson City, MO

November 6 & 7, 2017
421 East Dunklin St., Jefferson City, MO 

EO Contact Information

DWD State WIOA Equal Opportunity Officer
Danielle Smith
Department of Economic Development
Division of Workforce Development
PO Box 1087
421 E. Dunklin St.
Jefferson City, MO 65102-1087

The Director, Civil Rights Center (CRC)
U.S. Department of Labor
200 Constitution Ave., NW
Room N-4123
Washington, DC 20210
Voice: (202) 693-6502
TTY: (202) 693-6515
Fax: (202) 693-6505

Disability Services and Assistive Technology

Missouri Job Centers ensure equal opportunity for individuals with disabilities in the administration of programs and activities. Equal opportunity includes:

  • Applying nondiscrimination prohibitions;
  • Providing reasonable accommodations and reasonable modifications;
  • Administering programs in the most integrated setting appropriate;
  • Engaging in effective communication;
  • Ensuring accessibility of programs, facilities, and information and communication technology.

Assistive Technology is available in the Missouri Job Centers statewide, including:

  • Screen reader
  • Screen enlarger
  • Bid Keys keyboard
  • Trackball mouse
  • CCTV Pulse Data
  • Phone amplifier
  • Personal Listening Device
  • Ubi Duo Communicator
  • TTY

For additional information, contact the DWD Disability Services Coordinator.

DWD Disability Services Coordinator
Kristin Funk
Division of Workforce Development
PO Box 1087
421 E. Dunklin St.
Jefferson City, MO 65102-1087