OWD Issuance 23-2021: Document Management

The purpose of this Issuance is to provide guidance for uniform, paperless documentation of electronic records including participant files and other documents associated with Workforce Innovation and Opportunity Act (WIOA) Titles I and III. Standardized collection of participant information expedites participant eligibility determinations, provides better access to providers, and reduces staff time and costs. Furthermore, this document addresses the timely entry of participant data/documentation into the case management system.