Issuance 12-2023: Missouri Job Center Referral Policy

This Issuance establishes policy on participant access to WIOA services and discusses required procedures for referral to WIOA One-Stop Partners for additional services. These procedures can include utilizing the https://www.211.org/ website to assist staff with making appropriate referrals. This Issuance emphasizes such referrals must avoid discriminatory practices as instructed by WIOA Section 188 nondiscrimination obligations of the Office of Workforce Development (OWD) and its subrecipients, including local program operators.