OWD Issuances

OWD Issuances 

The Office of Workforce Development (OWD) establishes policy for the local regions based on federal law, policy, and guidance. Current OWD Issuances are available below.

TITLE DESCRIPTION ATTACHMENTS/FAQ  
OWD Issuance 07-2020: Statewide Data Element Validation Policy The purpose of this policy is to establish a data validation strategy for the WIOA Adult and Dislocated Worker, WIOA Youth, Wagner-Peyser (WP), and the Trade Adjustment Assistance (TAA) programs operated by the Office of Workforce Development (OWD). This policy will help ensure the accuracy of quarterly and annual performance reports, safeguards data integrity, and promotes the timely resolution of data anomalies and inaccuracies. This policy supersedes any previous guidance on this topic. 

Attachment 1

Attachment 2

09/16/2020
OWD Issuance 06-2020: Trade Adjustment Assistance Reasonable Cost of Training Policy  This Issuance defines the “soft training” caps for Missouri Trade Adjustment Assistance (TAA) participants and provides guidance to allow TAA staff to determine “reasonable” training and training related costs.   09/16/2020
OWD Issuance 05-2020: WIOA Youth Program Eligibility and Documentation Technical Assistance Guidance This Issuance transmits the Technical Assistance eligibility and documentation requirements of the Office of Workforce Development (OWD) for the WIOA1 Youth Program. It includes source documentation requirements and information on Measurable Skill Gains, Credential Attainment, and minor language changes.

Attachment (updated 09/11/2020)

FAQ (updated 09/11/2020)

08/28/2020
OWD Issuance 04-2020: WIOA Adult and Dislocated Worker Programs Eligibility and Documentation Technical Assistance Guidance This Issuance transmits the Technical Assistance eligibility and documentation requirements of the Office of Workforce Development (OWD) for the WIOA1 Adult and Dislocated Worker programs. It includes source documentation requirements and information on Measurable Skill Gains, Credential Attainment, and minor language changes.

Attachment (updated 09/11/2020)

FAQ (updated 09/11/2020)

08/28/2020
OWD Issuance 03-2020: Statewide On-the-Job Training Policy  This Issuance conveys operational guidelines for the Office of Workforce Development’s (OWD) On-the-Job Training (OJT) program. The practices and procedures in the attached OJT Program Manual are OWD policy. This Issuance updates previous guidance on this topic, which it supersedes and rescinds. Attachment (posted 08-21-2020) 08/21/2020
OWD Issuance 02-2020: WIOA Dislocated Worker and Adult Work Experience Policy This Issuance is written to transmit the Office of Workforce Development’s (OWD) Guidance on Work Experiences for Adult and Dislocated Worker Participants in accordance with the rules and regulations of Workforce Innovation and Opportunity Act of 2014 (WIOA), the WIOA Final Rule, Training and Employment Guidance Letters (TEGLs) published by the Employment and Training Administration of the U.S. Department of Labor (ETA), and policies of the Local Workforce Development Boards (LWDB). FAQ (posted 08-14-2020) 07/30/2020
OWD Issuance 01-2020: Statewide Long-Term Unemployed Policy The Office of Workforce Development often applies for and receives funding assistance from the U.S Department of Labor Employment and Training Administration (DOLETA) in aide in the recovery from major disasters affecting the workforce system in Missouri in the form of Disaster Recovery National Dislocated Worker Grants (NDWG). Eligible participants under Disaster Recovery NDWGs include long-term unemployed individuals. Each state creates its own definition for “long-term unemployed.” The purpose of this policy is to provide Missouri’s long-term unemployed definition and acceptable source documentation to determine eligibility for its NDWGs.   07/28/2020
OWD Issuance 22-2019: Eligible Training Provider Policy Providers of training services under Title I of Workforce Innovation Opportunity Act (WIOA) must meet the eligibility requirements of the law,1 be approved by the State according to the criteria as described in the State Plan, and be approved by Local Workforce Development Boards (WDB) to provide services in Local Workforce Development Areas (LWDA). Local WDBs, therefore, must develop a written, standing policy for selecting and approving eligible training providers (ETP)2. This policy must include required performance levels, procedures for Pell Grant reimbursement to WIOA for tuition,3 and specific terms and expectations of the ETPS.  Attachment  05/28/2020
OWD Issuance 21- 2019: Program Year 2020/Fiscal Year 2021 Workforce Innovation and Opportunity Act Formula Allocations to Local Workforce Development Boards for Adult, Youth, and Dislocated Worker Programs Policy This Issuance provides funding information to Local Workforce Development Boards (WDB) for completion of Planning Budget Summaries (PBS) for PY 2020 and FY 2021 funding under WIOA.1   06/02/2020
OWD Issuance 20-2019: Statewide Temporary Disaster-Related Dislocated Worker Eligibility Policy The purpose of this temporary policy is to establish the Office of Workforce Development (OWD)’s guidelines on qualifying individuals displaced by the COVID-19 global pandemic for the WIOA Dislocated Worker program. Missouri is experiencing a significant negative economic impact due to this pandemic. This temporary policy will allow the State to assist Missourians that might not have qualified for the State’s traditional WIOA Dislocated Worker program.  FAQ (posted 07-31-2020) 04/13/2020
OWD Issuance 19-2019: Statewide Confidentiality and Information Security Plan Policy

 

This Issuance communicates the Office of Workforce Development’s (OWD) updated Confidentiality and Information Security Plan for the Statewide Electronic Case Management System, including protocols for breaches of data, to all appropriate data users and their supervisors. The attached Plan includes a required user attestation form that all staff must sign prior to becoming statewide electronic case management system authorized users.

FAQ (posted 09-04-2020)

Attachment

04/08/2020
OWD Issuance 18-2019: Staff Training and Technical Assistance Policy The purpose of this policy is to establish requirements for training development/preparation and to implement procedures for Local Workforce Development Boards (WDB) to request training approval from the Office of Workforce Development (OWD).  FAQ (posted 08-14-2020) 03-03-2020
OWD Issuance 17-2019 C1: WIOA Expenditure Policy
 

This Issuance clarifies the Workforce Innovation and Opportunity Act (WIOA)1 Annual Agreement (OWD–Local WDB contract for Program Year (PY) 2020, or subsequent PYs) that sets the maximum percentage of WIOA formula funds used for staffing and administrative needs.

  03-27-2020
OWD Issuance 16-2019: Using ACT® WorkKeys® Curriculum and WorkKeys® Test Administration in Missouri Job Centers This Issuance transmits the Office of Workforce Development’s (OWD) guidance on the use and administration of ACT WorkKeys Curriculum and the WorkKeys assessments to Missouri Job Center customers.    01-09-2020
OWD Issuance 15-2019: Selection or Designation of Service Providers, including One-Stop Operators, Training Providers, and Youth Providers by Local Workforce Development Boards This Issuance transmits State policy to align with official guidance1 released by the U.S. Department of Labor (DOL) regarding the procurement of service providers, including One-Stop Operators (OSO) and Youth service providers. A Local Workforce Development Board (LWDB) may directly designate some providers. It must competitively select others, including the OSO and Workforce Innovation and Opportunity Act (WIOA) Title I Youth service providers. A single entity may serve the LWDB in more than one service provider role.    01-09-2020
OWD Issuance 14-2019: Statewide WIOA Youth Program Incentive Policy This Issuance transmits the Office of Workforce Development (OWD) guidance to Local Workforce Development Boards (LWDBs) regarding WIOA Youth Incentives in order to conform to federal laws and regulations. FAQ (updated 08-07-2020) 12-26-2019
OWD Issuance 13-2019: Statewide Workforce Innovation and Opportunity Act (WIOA) Youth Program Framework and Design Policy This Issuance transmits the Office of Workforce Development’s (OWD) guidance to local Workforce Development Boards (LWDBs) regarding the parameters of WIOA Youth program design that includes required Objective Assessments, Individual Service Strategies, case management, and follow-up services.  FAQ (Updated 04-10-2020) 12-26-2019
OWD Issuance 12-2019: Statewide Sub-State Monitoring Policy This Issuance updates the Office of Workforce Development (OWD) Sub-State Monitoring Policy for Local Workforce Development Areas (LWDA) designated under WIOA.1 Technical revisions conform to federal and state laws, regulations, and policies updated or finalized since the issuance of the previous guidance,2 which this Issuance supersedes and rescinds. Attachment 12-06-2019
OWD Issuance 11-2019: Records Retention Policy To provide policy regarding the proper disposition or destruction of records. FAQ (posted 05-15-2020) 12-06-2019
OWD Issuance 10-2019: Wagner-Peyser / Labor Exchange Policy This Issuance is designed to provide the case management requirements associated with the Wagner-Peyser program. Provides language necessary to allow staff to understand expectations on service delivery, case management entry requirements, and other functions necessary to facilitate a successful outcome for those customers enrolled in the Wagner-Peyser program. 

Attachment 1

FAQ (posted 05-15-2020)

02-28-2020
OWD Issuance 09-2019: Local and Regional Plan Guidelines for Local Workforce Development Boards This Issuance transmits the guidelines for Local Workforce Development Boards (WDBs) and their partners as required by the Workforce Innovation and Opportunity Act (WIOA)1 to produce a comprehensive four-year plan to develop, align and integrate service-delivery strategies and to support the State’s vision and goals. This issuance communicates WIOA statutory requirements and U.S. Department of Labor (DOL) regulations for Regional and Local Planning activities as well as the State’s interpretations of additional requirements. This Issuance identifies Local Workforce Development Areas (LWDAs) in Missouri that must collaborate to create a Regional Plan. 

Attachment 1

Attachment 2

10-08-2019
OWD Issuance 08-2019: Revised Program Year 2019/Fiscal Year 2020 Workforce Innovation and Opportunity Act Formula Allocations to Local Workforce Development Boards for Adult, Youth, and Dislocated Worker Programs Policy This Issuance provides updated funding information to Local Workforce Development Boards (WDB) for completion of Planning Budget Summaries (PBS) for PY 2019 and FY 2020 funding under WIOA. 1 It rescinds prior guidance related to expired funding. 2 This Issuance also supersedes prior guidance3,4 (for currently active funding) that waived the requirement for Local Plan Modifications based on funding, completion of Planning Budgets and transfer requests, and re-establishes those requirements. FAQ (posted 04-24-2020) 04-06-2020
OWD Issuance 07-2019: Workforce Innovation and Opportunity Act (WIOA) Work Experiences for Youth Participants This Issuance is written to transmit the Office of Workforce Development’s (OWD) Guidance on Work Experiences for WIOA Youth Participants. FAQ (posted 08-28-2020) 09-19-2019
OWD Issuance 06-2019: Local Plan and Regional Plan Modification Procedures

This Issuance describes Division of Workforce Development (DWD) procedures for Local Workforce Development Boards (WDBs) to modify Local Plans required by the Workforce Innovation and Opportunity Act (WIOA),1 This Issuance restores previous procedures for creating and submitting plan modifications. It rescinds previous guidance2 reducing those requirements. It also includes technical corrections for conformity among existing and concurrently issued DWD guidance. Updated guidance is forthcoming from DWD on the required elements, format, and submission process for creating Local Plans and Regional Plans. Until DWD issues that future guidance, WDBs should retain the elements and format of their current local plan when submitting any required plan modifications.

  08-16-2019
OWD Issuance 05-2019: Record Change Request Policy This Issuance establishes policy that shifts responsibility for data integrity from Workforce Development’s Technical Support unit to the Local Workforce Development Boards, their service providers, and Workforce Development Job Center staff. It identifies circumstances that warrant a change to an improperly or inaccurately entered electronic record. It outlines the process to request and make such a change. The attached Change Request form, Procedures manual, and Electronic Signature desk aid are accessible in an adjacent column next to the location of this Issuance at https://jobs.mo.gov/dwdissuances and must be used, effective immediately. This separation allows for periodic administrative review and revision as needed. Implementation of this Issuance should refer to the most recent posting of each document. 

Attachment 2 (02-05-2020)
FAQ (posted 02-07-2020)

09-03-2019
OWD Issuance 04-2019: Missouri Comprehensive Job Center and Affiliate Job Center Certification Evaluation and Criteria This Issuance communicates Missouri’s process and criteria for evaluating and certifying Comprehensive (full service) Missouri Job Centers (CJC) and Affiliate Job Centers (AJC) under the Workforce Innovation and Opportunity Act (WIOA). This Issuance supersedes and replaces previous guidance on the subject. 

FAQ (Posted 05-21-2020)

Attachment 1 (updated 04-15-2020)
Attachment 2
Attachment 3
Attachment 4
(updated 09-08-2020)

09-30-2019
DWD Issuance 03-2019: Co-enrollment and Provision of Services by Workforce Staff Policy The Division of Workforce Development (DWD) previously issued directions regarding co-enrollment and allowable services as combined guidance. This Issuance replaces the guidance regarding co-enrollment as a standalone topic.  A separate Issuance deals exclusively with allowable services. 
The WIOA2 program enrollments require numerous data elements.  Therefore, DWD only requires co-enrollments linking WIOA Title I programs with specific non-Title I programs:  W-P program, Trade Adjustment Assistance (TAA), National Dislocated Worker Grants, and Missouri SkillUP. 
Any authorized user may post Basic Career Services in the statewide electronic case-management system under the Wagner-Peyser (W-P) application.  This does not contradict and is not excluded by, the regulatory requirement that State merit staff must deliver W-P funded services.  Likewise, all appropriately trained Missouri Job Center staff may—and should—assist customers with initiating Unemployment Insurance claims.  They may receive personal information from participants and provide general information about the claim process and requirements. 
FAQ (04-24-2020) 07-29-2019
DWD Issuance 02-2019: Missouri Job Center WIOA Services Delivery & Referrals

This Issuance establishes policy on participant access to WIOA services and discusses required procedures for referral to WIOA One-Stop Partners for additional services. This Issuance rescinds DWD Issuance 17-2012 dated 03/01/13 and DWD Issuance 24-2015 dated 06/15/16.

  07-12-2019
DWD Issuance 01-2019: One-Stop Center MOU & Infrastructure Funding Agreements

This Issuance conveys guidance for Local Workforce Development Boards (Local WDBs), Chief Elected Officials (CEOs), and one-stop center Required Partners to manage creation of a local infrastructure cost-allocation agreement. The deadline for advising the State of an impasse in completing the agreement is given, as is the deadline for submission of infrastructure budgets. Procedures are discussed whereby a State-determined infrastructure-cost allocation mechanism would be triggered if a local agreement is not reached prior to the State deadline. The appeals process for disputing the contribution required of a one-stop partner by such a State mechanism is described. This Issuance rescinds DWD Issuance 12-2015 dated 12/22/15 and 08-2016 dated 12/27/16. 

Attachment (07-01-2019)

Attachment 2 (07-01-2019)

Attachment 3 (07-01-2019)

Attachment 4 (02-11-2020)

MOU IFA FAQ (posted 11-08-2019)

07-01-2019
DWD Issuance 14-2018: Transfer Amount Allowable between Workforce Innovation and Opportunity Act Adult Program and Dislocated Worker Program Funding Streams Policy This Issuance updates procedures for Local Workforce Development Board (WDB) transfers of formula allocations between the WIOA1 Title I Adult program and Dislocated Worker program.  All transfer requests, of any amount, must be submitted for State approval through the Division of Workforce Development (DWD) electronic Financial Reporting System (FRS).  Additionally, the State reinstates the requirement that a Local Plan Modification must be submitted for any such transfer exceeding twenty percent (20%) of the original annual allocation or re-allotted formula allocation.  Previous guidance2 on these transfer amount procedures and related Plan Modification requirements is herein rescinded.    05-31-2019
DWD Issuance 10-2018: Local Workforce Development Board Membership Requirements and Recertification Procedures under the Workforce Innovation and Opportunity Act This Issuance revises previous guidance on certification documentation for incumbent Local WDB members and future appointees to such Local WDBs.  It includes the State’s statutorily required1 criteria for Chief Elected Officials (CEO) to use when appointing members to the Local WDB.  This Issuance updates and reiterates previous guidance2 on Local WDB recertification requirements.  It incorporates the federal regulations3 regarding Local WDB composition under WIOA. It restates the statutory two-year deadline for Local WDBs to obtain recertification that they are properly constituted as required by WIOA5.  Local WBDs must present their documentation to the State for recertification on or before June 14, 2019. 

FAQ (06-26-2019) 
Attachment (02-05-2020)

05-21-2019
OWD Issuance 07-2018: Federal Income Level Guidelines for Workforce Innovation and Opportunity Act (WIOA) Title I Eligibility Determinations This Issuance addresses the use of the annual 70 Percent LLSIL guidelines issued by the U.S. Department of Labor, Employment and Training Administration (DOLETA), and the annual Poverty Level guidelines issued by the Office of the Secretary of the U.S. Department of HHS.  These two sets of income guidelines are used, alternately, as circumstances require and in conjunction with the criteria in Section 3(36)1 of WIOA2 to determine low-income eligibility for WIOA Title I programs.  In the past, the  Division of Workforce Development (DWD) has created a new Issuance twice a year to mark the release of these guidelines by the two federal agencies.  Going forward, this Issuance will serve as guidance for applying income tests, and updated numbers will be posted electronically in the Issuances table on jobs.mo.gov as soon as they are available, without an accompanying Issuance change. Persons subscribing to electronic alerts for new Issuances will continue to receive notices when the numbers are updated. Attachment (updated 03-23-2020) 02-19-2019
DWD Issuance 06-2018:  Supplemental Wage Information for Workforce Innovation and Opportunity Act Performance Reporting This Issuance provides guidance on using Supplemental Wage Information (SWI) to meet the performance accountability requirements in Section 1161 of WIOA2 and WIOA implementing regulations3 for Local Workforce Development Area (LWDA) performance reporting.  It expands the previous Issuance to include guidance on SWI procedures for reporting on the WIOA Title I Youth program.  It also updates information about acceptable and available sources of information.  This Issuance supersedes and rescinds previous guidance from the Division of Workforce Development (DWD) on the use of supplemental data for performance reporting.4   11-20-2018
DWD Issuance 05-2018: Revised Program Year 2018/Fiscal Year 2019 Workforce Innovation and Opportunity Act Formula Allocations to Local Workforce Development Boards for Adult, Youth, and Dislocated Worker Programs, Change 1 The Division of Workforce Development (DWD) herein revises previously announced Program Year (PY) 2018 funding levels for Local Workforce Development Boards (Local WDB) for Workforce Innovation and Opportunity Act (WIOA)1 Adult, Dislocated Worker, and Youth programs. Also revised are PY 2018 funds available for the Wagner-Peyser Act Employment Service (ES) Program. This revision relates to recent U.S. Department of Labor (DOL) changes in allotments to the states for PY 2018.2 Accordingly, Local WDBs must revise and resubmit their Planning Budget Summaries (PBSs) for WIOA Adult, Dislocated Worker, and Youth programs used to budget PY 2018 funds covered by this Issuance, to the DWD Financial Reporting System (FRS). DWD has determined these restorations will not significantly affect Local Plans, and DWD waives the requirement to prepare an accompanying local plan modification in this instance.   06-25-2019
DWD Issuance 04-2018: Participant Activity Codes, Durations, and Definitions The Division of Workforce Development (DWD) previously issued guidance on activity codes as well as correlating durations and definitions.1  This Issuance replaces previous guidance regarding activity codes, durations, and definitions.  Major revisions are made herein to the SNAP section, and additional WIOA2 codes are added herein.  Definitions are changed herein, and changes are made herein to durations.  This revised guidance provides workforce system staff with appropriate Participant Activity Codes and Definitions for use in Missouri Job Center WIOA programs and the statewide electronic case management system. 

FAQ (updated 08-28-2020)

Attachment (updated 08-28-2020)

11-14-2018
DWD Issuance 03-2018: Allowable Services The Division of Workforce Development (DWD) previously issued directions regarding co-enrollment and allowable services as combined guidance.1 This Issuance replaces the guidance regarding allowable services and participation triggers and presents it as a standalone topic. Policy and procedures remain unchanged from the previous guidance; however, the attachments reflect information, corrections, and revisions made by the U.S. Department of Labor (DOL) subsequent to the previous DWD Issuance.2  Attachment 10-09-2018
DWD Issuance 02-2018: Missouri Address Confidentiality Program This issuance provides guidance for managing records of customers participating in the Missouri address confidentiality program, also known as “Safe at Home.”  FAQ (01/16/2019) 10-09-2018
DWD Issuance 01-2018: Subsequent Designation of Local Workforce Development Areas The preliminary period of initial designations of Local Workforce Development Areas (LWDAs) under Section 106(b)(2) of the Workforce Innovation and Opportunity Act (WIOA)1 concluded at the end of Program Year 2017 (June 30, 2018). 

Chief Elected Officials (CEOs) and their Local Workforce Development Boards (Local WDBs) must request subsequent designation as an LWDA from the Governor.2 Formal requests must be submitted to the State on or before October 1, 2018. This Issuance transmits Division of Workforce Development (DWD) policy and procedures for the subsequent designation of LWDAs in Missouri to comply with WIOA sec. 106(b)(3)3 and the implementing regulations.4 
  08-10-2018
DWD Issuance 34-2017: Rescinded and Active Policy Issuances Checklist

This Issuance lists Division of Workforce Development (DWD) policies that have been rescinded by subsequent Issuances or administratively rescinded (without the action of a superseding or replacement Issuance) since October 2016. A list of current Issuances, as of the date of this Issuance, also is provided.

  07-05-2018
DWD Issuance 33-2017: Harassment, Discrimination, and Retaliation Policy; Accommodation Policy This Issuance updates the Division of Workforce Development (DWD) policy on Harassment, Discrimination, Retaliation, and Accommodation. This revision conforms to policy updates1, 2 issued by the Missouri Department of Economic Development (DED) since DWD issued the previous guidance.3 That Issuance is superseded and rescinded by this guidance.   06-27-2018
DWD Issuance 31-2017:  Workforce Innovation and Opportunity Act Follow-Up Career Services

This Issuance provides statewide guidance for Local Workforce Development Boards (Local WDB) regarding Follow-Up Career Services authorized by the Workforce Innovation and Opportunity Act (WIOA)1 for Adult program, Dislocated Worker program, and Youth program participants.

  06-25-2018
DWD Issuance 28-2017: Credential Attainment Policy

This Issuance clarifies the Workforce Innovation and Opportunity Act (WIOA)1 Credential Attainment performance measure by defining what constitutes a “recognized postsecondary credential.” It supersedes and rescinds previous Division of Workforce Development (DWD) guidance2 on credentials, certificates, and diplomas.

FAQ (posted 08-21-2020) 06-05-2018
DWD Issuance 27-2017: Public Communications and Official Requests for Information

This Issuance updates and clarifies Division of Workforce Development (DWD) policy for its employees—and for its contracted sub-recipients—on the handling of media inquiries, the delivery of public information (including the use of social media), and the handling of federal, State, and local government requests for information. It supersedes and rescinds prior guidance1 on these topics.

  06-05-2018
DWD Issuance 23-2017: Incumbent Worker Training Policy

This Issuance describes allowable funding expenditures for work-based training of existing workers and prohibits duplication of training funds. It rescinds, updates, and supersedes previous guidance on this topic.1 This Issuance also specifies the formal Incumbent Worker Training (IWT) Agreement that is required between a Local Workforce Development Board (Local WDB) and an employer. [This Issuance rescinds DWD Issuance 25-2015 dated 06/15/16.]

FAQ (posted 02-28-2020) 04-30-2018
DWD Issuance 22-2017: Effectiveness in Serving Employers Performance Measure

The Workforce Innovation and Opportunity Act (WIOA)1 requires recordkeeping for six primary performance indicators. These indicators provide the accountability2 required by WIOA and are obtained as specified by WIOA’s implementing regulations.3 This Issuance explains to workforce system staff how to properly identify and record in the statewide electronic case management system those employer services they deliver which count toward the sixth of these measures—Effectiveness in Serving Employers. 

  04-04-2018
DWD Issuance 19-2017: Measurable Skills Gains Policy

This Issuance establishes the Division of Workforce Development (DWD) policy and procedures for documenting and recording “Measurable Skill Gains,” which is one of the six core measures tracked by the state and reported to the federal government to determine performance outcomes. This Issuance supersedes and rescinds previous guidance on this subject under prior law.

FAQ (posted 09-30-2019) 02-02-2018

DWD Issuance 18-2017:  Statewide Individual Employment Plan Development Policy

This Issuance defines the common data required in an Individual Employment Plan (EP) for the Division of Workforce Development (DWD) statewide electronic case-management system. It supersedes and rescinds previous guidance.1  

FAQ (Updated 05-15-2020)

01-16-2018

DWD Issuance 17-2017: Point of Exit for Reporting Indicators of Performance

This Issuance updates Division of Workforce Development (DWD) policy prohibiting manipulation of participant records to prevent timely exit1 from programs subject to performance accountability provisions2 of the Workforce Innovation and Opportunity Act (WIOA).3 It reinforces consequences for knowingly posting false services or activities in DWD’s statewide electronic case management system with the intent to extend program participation artificially. This Issuance updates, supersedes and rescinds previous policy4 on this topic.

FAQ (posted 04-10-2020) 01-16-2018
DWD Issuance 16-2017:  Disseminating Notices for Equal Opportunity Complaints and WIOA Complaints & Grievances

This Issuance updates, supersedes and rescinds previous guidance1 identifying who must receive notification of the right to pursue complaints or grievances related to Equal Opportunity (EO) issues or programmatic delivery of programs and services. This Issuance identifies those persons from whom workforce staff must obtain and retain a signed acknowledgment of notification of those rights. It also incorporates changes in federal and State laws, regulations, and policies that have become effective since the previous guidance. At a future date, the final, adopted version of Missouri’s Nondiscrimination Plan 2 (formerly known as the Methods of Administration) will incorporate the guidance in this Issuance.

  12-15-2017
DWD Issuance 13-2017: Statewide Supportive Services Policy

This Issuance provides guidance on the allowance, approval, and payment of Supportive Services authorized by the Workforce Innovation and Opportunity Act (WIOA).1 It supersedes and rescinds prior guidance2 on this topic to accord with newer federal workforce development law and regulations.

  08-20-2019
DWD Issuance 12-2017: Minimum Standards for Assistive Technologies in Missouri Job Centers  This Issuance establishes minimum standards of the Division of Workforce Development (DWD) to ensure that programs and services delivered through Missouri One-Stop Job Centers and Affiliate Job Centers are physically and programmatically accessible to all, including individuals with disabilities. Toward that end, this policy specifically addresses the provision of Assistive Technologies. It leaves the logistical disposition of those resources to the discretion of the Local Workforce Development Board (Local WDB). The responsibility for monitoring local adherence to these standards shall be the responsibility of the Local WDB's Local Equal Opportunity (EO) Officer.1    11-09-2017
DWD Issuance 10-2017: Collection & Use of Participant Social Security Numbers Policy This Issuance revises and updates previous Division of Workforce Development (DWD) guidance1 regarding U.S. Department of Labor (DOL) policy for the collection and use of workforce system participants' Social Security Numbers (SSNs). This revision updates nomenclature, procedures, contacts, and references with contemporary information, and it supersedes and rescinds previous guidance.    11-09-2017
DWD Issuance 09-2017: Prohibitions on Data Transfer Policy  This Issuance conveys current Division of Workforce Development (DWD) policy restricting use of workforce program participant data. This policy applies to Workforce Development Boards (Local WDB), State and local educational institutions, and agency partners in the implementation of the Workforce Innovation and Opportunity Act (WIOA).1 It also applies to all sub-recipients or vendors of these entities.    11-03-2017
DWD Issuance 06-2017:  Differentiating Reportable Individuals from Participants, Change 1

 

Change 1 for this Issuance addresses a technical correction due to revised federal guidance. An initial assessment of skill levels and supportive services needs does trigger inclusion as a participant. The references and Tables 1 and 2 in Attachment 2 are revised accordingly. This Issuance provides guidance for workforce system staff to distinguish a “reportable individual” from a “participant” when calculating performance outcome measures, in line with the Workforce Innovation and Opportunity Act (WIOA)1 and its implementing regulations.

  01-16-2018
DWD Issuance 02-2017: Statewide Case Note Policy This Issuance updates the Division of Workforce Development’s (DWD) Statewide Case Note Policy, applicable to all workforce programs, for entries in DWD’s statewide electronic case-management system. This Issuance standardizes use of the term “Case Note” for consistency within the State and with usage by the U.S. Department of Labor’s (DOL) Employment and Training Administration (DOLETA). This Issuance also advises on 2017 federal regulatory changes regarding customer records. This Issuance supersedes and rescinds previous guidance on this topic.  [This Issuance supersedes and replaces DWD Issuance 09-2015, Change 1, “Statewide Service Notes Policy,” dated December 23, 2015.] FAQ (updated 02-21-2020) 08-14-2017
DWD Issuance 19-2016: Ethical Requirements for Chief Elected Officials and Local Workforce Development Boards This Issuance summarizes the federal and State laws, regulations, and contractual obligations governing transparency and integrity in decisions made, and actions taken, by Chief Elected Officials (CEO) and Local Workforce Development Boards (WDB) for their Local Workforce Development Areas (LWDA). It expands and updates previous guidance in this area and supersedes and rescinds that Issuance. This Issuance identifies existing federal and State ethics requirements but creates no new policies. [This Issuance rescinds and supersedes DWD Issuance 15-2011, “Transparency and Integrity in Local Workforce Investment Board Decisions,” dated May 30, 2012.]   08-20-2019
DWD Issuance 18-2016:  Coordination of Workforce Innovation and Opportunity Act Title I-B Training Funds with Other Available Funding This Issuance updates requirements for Division of Workforce Development (DWD) staff, one-stop centers, and Local Workforce Development Boards (Local WDB) concerning coordination of alternate sources of training funds. Use of these sources, including Pell Grants, is covered in Section 134(c)(3)(B) of the Workforce Innovation and Opportunity Act (WIOA) and its implementing regulations at 20 CFR 680.230. [This Issuance/guidance supersedes and replaces DWD Issuance 12-1999, “Coordination of all Workforce Investment Act (WIA) Title I-B programs with programs under Title IV of the Higher Education Act including the Pell Grant Program,” dated June 20, 2000.] FAQ (posted 09-30-2019) 06-05-2017
DWD Issuance 16-2016: Required Job Services for Unemployment Insurance Claimants This Issuance provides definitions regarding required services that must be provided to unemployment insurance (UI) claimants when they report to a Missouri Job Center for the first time after filing an initial UI claim. [This Issuance supersedes and replaces DWD Issuance 16-2012, issued February 26, 2013, effective 04/01/13.]   03-29-2017
DWD Issuance 14-2016: Determining Basic Skills Deficiencies for Workforce Innovation and Opportunity Act Applicants/Participants This Issuance provides guidance to Local Workforce Development Areas regarding the assessments used for basic skills testing in Workforce Innovation and Opportunity Act (WIOA) Title I financially assisted programs.   08-20-2019
DWD Issuance 10-2016: Priority of Service for Veterans and Eligible Spouses This Issuance updates legal and regulatory amendments and procedures regarding providing priority of service for veterans and their eligible spouses who are customers of Missouri Job Centers. [This issuance supersedes and replaces DWD Issuance 09-2008, “Priority of Service to Veterans,” dated January 20, 2009.]   02-01-2017
DWD Issuance 09-2016: Implementation of the Nondiscrimination and Equal Opportunity Provisions of the Workforce Innovation and Opportunity Act This Issuance is to impart to the Missouri Workforce Development System the Final Rule for implementing Section 188 of the Workforce Innovation and Opportunity Act (WIOA).1 This Rule is codified as Part 38 of Title 29 of the Code of Federal Regulations and enforced by the Civil Rights Center (CRC) of the U.S. Department of Labor (DOL). A copy of the rule, as published in the Federal Register on December 2, 2016, is included as Attachment 1 to this Issuance.   01-18-2017
DWD Issuance 06-2016: Exemptions from Unemployment Insurance Wage Reporting for Participants in Work-relief or Work-training Programs Who Are Employed by Governmental Entities or by 501(c)(3) Not-for-profit Entities This Issuance describes the exemption from Unemployment Insurance (UI) reporting requirements for the wages of certain participants in work-relief and work-training programs. This includes internships, work experiences, transitional jobs, disaster relief employment, summer employment opportunities, and other employment opportunities authorized by the Workforce Innovation and Opportunity Act (WIOA).   11-08-2016
DWD Issuance 26-2015: Adult Education Classes to Prepare Workforce Customers to Achieve a High School Equivalency This Issuance establishes Division of Workforce Development (DWD) policy on eligible providers for customer Adult Education and Literacy (AEL) training preparatory to sitting for a high-school equivalency exam. Concurrently, it reaffirms the primacy of the authority of the AEL Office of the Missouri Department of Elementary and Secondary Education (DESE) to certify provider eligibility.   06-24-2016
DWD Issuance 23-2015: Policy on Reports and Complaints about Criminal Fraud, Waste, Abuse, or Other Criminal Activity Related to Federal Awards This Issuance updates requirements for mandatory disclosure of information or complaints regarding fraud, waste, abuse, or other criminal activity associated with the use of federal Workforce Innovation and Opportunity Act (WIOA) or Wagner-Peyser Act funds.   06-14-2016
DWD Issuance 22-2015: Policy on Designation of a Local Fiscal Agent by the Chief Elected Official This Issuance describes the circumstances and process whereby a Chief Elected Official (CEO) may delegate the management of Local Workforce Development Area (LWDA) grant funds to a Local Fiscal Agent (LFA). That LFA can be an entity simultaneously performing other functions for the Local Workforce Development Board (Board).   06-22-2016
DWD Issuance 07-2015: Statewide Employment Transition Team Policy This Issuance is written to provide a Statewide Employment Transition Team (ETT) Policy to be utilized across all Local Workforce Development Areas (LWDA).   04-12-2019
DWD Issuance 04-2015: Workforce Innovation and Opportunity Act (WIOA) Youth Program Expenditures Guidance Policy This Issuance is written to transmit the Division of Workforce Development’s (DWD) guidance to Local Workforce Development Boards (LWDB) regarding WIOA Youth program expenditures.   08-12-2015
DWD Issuance 16-2014: WIOA Standing Youth Committees Requirements Sets forth the WIOA’s vision of the local Workforce Development Board’s (LWDB) involvement in the Youth program design and implementation.   06/26/2015 
DWD Issuance 15-2014: TEGL No. 37-14—Update on Complying with Non-Discrimination Requirements The attached DOL Training and Guidance Letter (TEGL 37-14) establishes that discrimination based on gender identity, gender expression, and sex stereotyping are prohibited forms of sex discrimination in the workforce development system. (Includes 1 attachment. Effective 2015-06-19)   06/25/2015
DWD Issuance 11-2014: Missouri Career Center Safety and Security Policy Manual Provides Missouri Career Centers with a Safety and Security Policy Manual giving guidelines to the local regions and Career Center staff members for their safety and security in the event of an emergency. (Includes 1 attachment. Effective 2014-03-27. Technical updates added 2015-04-06.)   04/06/2015 
DWD Issuance 07-2014: Nondiscrimination and Equal Opportunity (EO) Corrective Actions/Sanction Policy and Guidelines Communicates DWD standard for corrective and remedial actions for violations of WIA nondiscrimination and EO provisions in Section 188 or 29 CFR Part 37. Applies to any entity receiving financial assistance under WIA Title I, either directly through the Department or through another recipient. (Includes 1 Attachment. Effective 2014-12-30.) [Rescinds and replaces DWD Issuance 07-2010 (2011-02-01).]   02/13/2015
DWD Issuance 06-2014: Access to Meaningful Services for Individuals with Limited English Proficiency (LEP) Policy Guidance specific to DWD's obligation to ensure LEP individuals have meaningful access to all programs and services and are able to participate effectively regardless of their ability to speak, read, write, or understand English. (Includes 2 attachments. Effective 2014-12-12.) [Rescinds and replaces DWD Issuance 23-2009 (2010-03-11).]   02/13/2015
DWD Issuance 11-2012: Compliance with Section 504 of the Rehabilitation Act of 1973, as Amended, with Regard to Pre-employment Inquiries Ensures that all recipients of WIA Title I funds are aware of requirements to refrain from making pre-employment medical or disability requirements prohibited by law.   01/07/2013 
DWD Issuance 09-2012: Workforce Investment Act Complaint Resolution Policies Defines procedures DWD and local program operators use to resolve customer complaints or grievances. Includes separate policies for general grievances and discrimination. (Includes 7 attachments.)   01/15/2013
DWD Issuance 08-2012: Designation of Local-Level Equal Opportunity (EO) Officers (including 1 attachment) Notifies each local Workforce Investment Area (LWIA) of its responsibility to provide contact information and a position description for the LWIA’s designated local-level EO Officer. (Includes 1 attachment. Effective Dec. 11, 2012)  [Updates and rescinds DWD Issuance 05-2010.]   12/13/2012 
DWD Issuance 04-2011: Food Provided at Planned Events The purpose of this Issuance is to provide a formal policy regarding food provided at planned events, i.e., trainings/meetings.   10/22/2018
DWD Issuance 08-2001: Local Elected Officials Guide, including attachment Issuance regarding the Local Elected Officials Guide. (Including attachment.)   02/02/2012
DWD Issuance 04-2001: Missouri Accessibility Policy  Missouri Accessibility Policy WIA, Section 188 Interim Final Rule and Accessibility Checklist for One-Stop Service Delivery Systems.   02/08/2012