Unemployment Benefits and Assistance

How to File an Unemployment Claim

Filing and determination of eligibility for Unemployment Benefits is handled by our partners at the Department of Labor and Industrial Relations, Division of Employment Security (DES). Questions dealing specifically with your Unemployment Benefits must be directed to DES staff. If you have questions please review the FAQs.

Staff at Missouri Career Centers are available with the resources you may need as you re-enter the job market, including computers with online access to complete your reporting requirements for Unemployment Benefits and job searching activities.

 

File a claim by phone at one of the Regional Call Centers (RCC) listed below:

Jefferson City RCC
Local Calling Area 573-751-9040
Outside Local Calling Area 800-320-2519

Kansas City RCC
Local Calling Area 816-889-3101
Outside Local Calling Area 800-320-2519

Springfield RCC
Local Calling Area 417-895-6851
Outside Local Calling Area 800-320-2519

St. Louis RCC
Local Calling Area 314-340-4950
Outside Local Calling Area 800-320-2519

 

Trade Act Assistance

If your job loss is due to foreign competition or your employer moving out of the country, you may be eligible for additional assistance and training benefits.  This assistance is known as Trade Adjustment Assistance and is provided with Federal funds through the Trade Act. 

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